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THE FIRST TO MAKE A DIFFERENCE
Always tracking the best solution for the improvement of the society we operate in
INNOVATION
We listen carefully and deliver up-to-date digital solutions always a step ahead of time.
METHOD
We operate and take actions, conscious of the importance of our environment and our wellbeing.
PROCESS
We are agile and act quickly on the market. Our result driven and solution trusted system brings positive change.
ACTION
We listen carefully and observe minutely, always ready to implement solutions that make real changes in the lives of our customers, partners and colleagues.
IMPACTIVE IN OUR FIGURES
IMPACTIVE IN OUR ENVIRONMENT
Tackle social & environmental challenges via tech & digital solutions
In 2020, First Bank supported the everRestless project - 6633 ARCTIC ULTRA
The ultra-marathon runner Vlad Crișan-Pop embarked on the race to run 620 km in harsh conditions, at the Arctic Circle.
The stake: Raising awareness of the needs of children with cancer and awarding 100 MagiCAMP educational scholarships for these children.
The Magic Association is one of the most important charities in Romania. Through the projects of the association, children and parents are offered access to social and emotional support complemented by financial or material support, during the period when the child is ill.
https://asociatiamagic.ro/sute-de-kilometri-alergati-la-cercul-polar-pentru-100-de-burse-magice/
“A good deed at your fingertips” is an initiative that encourages First Bank employees to use the option of redirecting 3.5% of the income tax to an NGO of their choice.
“Giving back” is one of the most important values of First Bank: bringing people close together in helping others, and making a difference in the world around us.
Every year, each employee can choose to redirect 3.5% of the income tax to a cause they believe in.
Whether they wish to support education, social assistance projects or animal protection initiatives, the involvement doesn’t go unnoticed.
For example, nationwide, with the support of contributors, during the last 10 years the Save the Children Foundation has managed to equip more than 100 maternity hospitals in the country, to provide medical and social services for 56,000 pregnant women, young mothers and children and to support hospitals in the fight against Covid 19 with 300,000 units of medical and protective equipment.
Predeal Forest Run is a mountain running event for both amateurs and experienced runners. The second edition of the competition took place on August 28, 2021.
Predeal Forest Run has a social cause behind it: the funds collected as registration fee in this year edition will support the Magic Association, to set up a playground for onco-pediatric patients, hospitalized at the Children's Hospital in Brașov, Romania.
We teamed up and sent our First Bank ambassadors to endorse the cause.
More details about the event on https://predealforestrun.ro/
IMPACTIVE IN TECHNOLOGY
Video Banking
FirstVideoBank is the first of its kind in Romania.
It helps customers buy bank products and obtain servicing via direct audio-video connection with a team of consultants through any device.
Multiple capabilities
The software is integrated with digital signature virtual space, with onboarding, KYC, identification, OCR functionalities, with lending processes and has some automatic servicing capabilities (FX)
A large range of services offered
We offer a myriad of services, from Online Current account packages, Online Deposits, Online FX preferential rates, over Online Personal needs loans ((with digital qualified signature), to Online Credit cards to Online KYC update of personal data.
First Bank mobile banking
Best in class design & online onboarding done in minutes
Feel free to be amazed by our liveliness detection and biometrics, and swiped away with our swipe movements and dynamic graphics.
Online banking done with ease
Our online banking offers NFC payments and top-up capabilities. Your needs will be taken care of instantly with our easy payment management, while cards management and self service functionalities have never been easier to handle.
One stop shop
With our product store you can open accounts, deposits, virtual card, pay & save.
Digital processes at every step
We believe digital can help any process
Simplified procedures:
- Online portal for KYC data update
- Paperless processes in our branches
Automations & end to end processes:
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Automated mortgage end personal loan process, having integrations with external databased like the fiscal authority and the credit bureaus. Using digital signature for most docs.
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Digital signature use both through branch and VideoBank
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Highly efficient E2E loan process for Micro & SME companies, being integrated with external data suppliers for fraud verification, credit rating and payment behavior.
Robots:
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Use of robots in internal processes help us cut down on time necessary for simple repetitive tasks. First Bank uses software robots in 32 internal processes, from Hr, accounting, payments, cards, loans, deposits & guarantees.
